Are your EIV Tenant Detail Reports working for you—or against you? This fast-paced, one-hour webinar delivers a focused crash course on identifying and resolving discrepancies before they spiral into compliance findings, repayment obligations, or tenant harm. Designed for affordable housing professionals who already have a basic understanding of EIV, this session equips participants to confidently navigate the complex landscape of HUD’s Enterprise Income Verification (EIV) system, with a special focus on HOTMA Final Rule updates and HUD’s latest implementation guidance.

Through real-world examples and compliance-driven strategies, you’ll learn how to manage scenarios ranging from income mismatches to fraud. Participants will also gain practical insight into HUD’s verification rules, file documentation requirements, and the often-confusing differences between tenant files and master files.

Webinar Objectives

Problem Areas Addressed:

• Audit Findings: Prevent MOR and HUD monitoring violations tied to EIV errors.
• Repayment Liabilities: Avoid costly repayment obligations due to unresolved discrepancies.
• Tenant Rights Issues: Protect residents from subsidy errors or improper terminations.
• Staff Uncertainty: Eliminate confusion about what must be documented, where, and for how long.
• Regulatory Anxiety: Reduce stress around HOTMA updates and shifting HUD compliance expectations.

Webinar Agenda

• Audit Traps: Avoid findings during MORs by properly documenting discrepancy resolution.
• Tenant Impact: Protect resident rights by preventing misapplied subsidy or repayment demands.
• Compliance Risks: Reduce exposure to liability by aligning your practices with HUD standards.
• HOTMA Confusion: Understand what’s changed, what hasn’t, and how to adapt your EIV process accordingly.

Webinar Highlights

By the end of this session, participants will be able to:

• Identify common EIV Tenant Detail Report discrepancies and understand their root causes.
• Apply HUD’s verification and documentation requirements.
• Distinguish between documentation “must-haves” vs. “nice-to-haves” to avoid over- or underdocumenting.
• Incorporate HOTMA-related updates into discrepancy resolution and reporting practices.
• Confidently resolve discrepancies without triggering audit flags, tenant complaints, or HUD findings.

Who Should Attend

• Compliance Directors and Managers
• Property Managers and Assistant Property Managers
• Occupancy Specialists
• EIV Coordinators and Users
• Asset Managers (Owners, Agents, Management Agents)
• Regional Managers and Portfolio Directors
• Training and Policy Development Officers